Effective Date: July 11, 2026
Welcome to the Website of Anchored Hope CC, LLC. These Terms and Conditions govern your access to and use of this website and its content.
Throughout these Terms and Conditions, “Anchored Hope CC,” “the Practice,” “we,” “us,” and “our” refer to Anchored Hope CC, LLC. “You” and “your” refer to any visitor, prospective client, current client, or other person who accesses or uses this website.
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Please discontinue using the website if you do not agree with these terms.
Purpose of This Website
This website provides general information about Anchored Hope CC, LLC, its therapy services, programs, resources, and practice policies.
The information provided on this website is for general educational and informational purposes only. Website content is not intended to replace individualized mental health treatment, medical advice, diagnosis, or emergency assistance.
Accessing this website, submitting a contact form, joining an interest list, sending an email, or leaving a voicemail does not automatically create a therapist-client relationship.
A therapist-client relationship is established only after the appropriate intake process has been completed, the Practice has agreed to provide services, and all required informed-consent and practice documents have been reviewed and signed.
Mental Health and Emergency Disclaimer
This website and its communication features are not crisis-response services and are not monitored 24 hours a day.
Do not use the website, contact form, email, voicemail, or text messaging service to communicate an emergency, suicidal thoughts, threats of harm, abuse requiring immediate reporting, or another urgent mental health concern.
If you are experiencing an emergency or believe that you or another person may be in immediate danger:
- Call 911.
- Go to the nearest hospital emergency department.
- Contact an appropriate local crisis-response service.
Anchored Hope CC, LLC cannot guarantee an immediate response to website submissions, email messages, voicemail messages, or text messages.
Therapy Services
Descriptions of therapy approaches, treatment areas, specialty services, Christian counseling, therapy tracks, groups, workshops, or other programs are provided for informational purposes.
The presence of information about a condition, concern, treatment method, or program does not guarantee that a particular service is clinically appropriate or available for every individual.
Recommendations regarding treatment, session frequency, referrals, level of care, and suitability for a program will be determined through an individualized clinical assessment, when applicable.
Clinical services are governed by separate documents, including the Practice’s informed consent forms, privacy notices, telehealth agreements, financial policies, cancellation policies, and other client service agreements. When there is a conflict between these website Terms and Conditions and a signed clinical-service agreement, the applicable clinical-service agreement will govern the provision of therapy services.
Website Contact Forms
The website may include contact forms, consultation request forms, interest forms, scheduling forms, or other methods for submitting information.
Submitting a form does not guarantee:
- Acceptance as a client.
- Availability of a requested appointment.
- Eligibility for a specific service, therapy track, group, or program.
- An immediate response.
- Insurance coverage or reimbursement.
- Establishment of a therapist-client relationship.
Please avoid including detailed clinical information, diagnoses, extensive treatment history, highly sensitive information, or emergency information in a general website contact form.
Information submitted through the website will be handled in accordance with the Practice’s Privacy Policy and applicable professional and legal obligations.
SMS Text Messaging Service
Permitted Uses of SMS
Anchored Hope CC, LLC may offer optional SMS text messaging for limited administrative and appointment-related purposes.
SMS messages may be used for:
- Appointment confirmations.
- Appointment reminders.
- Scheduling and rescheduling communication.
- Cancellation notifications.
- Links or instructions directly related to an upcoming appointment.
- Limited two-way administrative communication concerning an appointment or existing service relationship.
Anchored Hope CC, LLC does not use its SMS service to send advertising, promotional offers, sales messages, or general marketing campaigns.
Contact Form Phone Numbers
Providing a telephone number through the general website contact form does not constitute consent to receive SMS text messages.
Telephone numbers collected by potential clients through the website’s general contact form will not be enrolled in or used for SMS messaging.
SMS communication will occur only when an individual separately and affirmatively consents to receive appointment-related text messages through an approved scheduling, intake, registration, or SMS opt-in process.
Consent to Receive SMS Messages
By separately opting in to receive SMS messages from Anchored Hope CC, LLC, you authorize the Practice and its authorized service providers to send appointment-related text messages to the mobile telephone number you provide.
Messages may be generated or delivered using automated technology. Consent to receive SMS messages is not a condition of receiving therapy services. You may request an alternate method of administrative communication.
Message frequency will vary depending on your appointment schedule and communication needs.
Message and data rates may apply. Your mobile service provider and telephone plan determine charges.
SMS messaging is not intended for emergencies, crisis situations, or urgent clinical concerns and is not monitored 24 hours a day. Additional information regarding electronic communication, emergency procedures, and response times is provided in the Practice’s informed consent forms and practice policies.
Opting Out
You may withdraw your consent to receive SMS messages at any time.
Reply STOP to an SMS message to discontinue future text messages. You may receive one final message confirming that your opt-out request has been processed.
You may also revoke consent by another reasonable method, such as contacting the Practice directly and requesting that SMS communication be discontinued.
After opting out, appointment-related communication may continue via another method, such as telephone, voicemail, a secure client portal, or email, in accordance with your preferences and the Practice’s available systems.
SMS Privacy and Security
SMS text messaging is intended only for brief administrative and appointment-related communication. It is not intended for:
- Therapy sessions or clinical counseling.
- Detailed discussions about symptoms or treatment.
- Crisis communication.
- Emergency assistance.
- Transmission of extensive health or mental health information.
- Requests requiring an immediate clinical response.
Although Anchored Hope CC, LLC takes reasonable steps to protect client information, standard SMS communications may be accessible to anyone with access to your telephone, mobile account, notification screen, shared device, or message history.
Carriers are not responsible for delayed or undelivered messages. Delivery of an SMS message is not guaranteed.
Email and Electronic Communication
Email and other electronic communication methods may not always be secure, immediate, or appropriate for sensitive clinical communication.
Unless otherwise agreed upon, email should be used primarily for scheduling and administrative communication. Do not use email for emergencies or matters requiring an immediate clinical response.
By communicating electronically, you acknowledge that electronic messages may be delayed, misdirected, intercepted, viewed on a shared device, or accessed by individuals with access to your account.
Appointments, Cancellations, and Fees
Information about appointments, fees, insurance, payment responsibilities, cancellations, late cancellations, missed appointments, and refunds may be provided on this website for general reference.
Current clients are responsible for complying with the financial and scheduling policies set forth in their signed practice documents. Information displayed on the website may be updated and does not replace the financial agreement or informed-consent documents signed by a client.
The applicable insurance company and benefit plan determine insurance coverage and reimbursement. Anchored Hope CC, LLC does not guarantee that an insurer will authorize, cover, or reimburse any service.
Christian Counseling and Faith Integration
Anchored Hope CC, LLC may offer Christian counseling and faith-integrated therapy upon request and when clinically appropriate.
Christian counseling at Anchored Hope CC, LLC is grounded in the Christian faith, belief in Jesus Christ, and the truth and guidance of the Word of God. Faith integration is optional and will only be included when requested by the client and clinically appropriate.
Website references to Scripture, prayer, faith, spiritual growth, or Christian counseling are provided for informational purposes and do not constitute pastoral, theological, legal, or medical advice.
Intellectual Property
Unless otherwise stated, all website content is owned by or licensed to Anchored Hope CC, LLC. This may include:
- Written articles and website copy.
- Logos, brand names, and graphics.
- Therapy-track names and descriptions.
- Worksheets, assessments, journal prompts, and exercises.
- Downloadable resources.
- Course, group, workshop, and workbook content.
- Videos, audio recordings, and photographs.
- Page designs and original program materials.
You may view or print website content for your personal, noncommercial use.
You may not reproduce, copy, republish, distribute, sell, modify, upload, transmit, teach from, or create derivative commercial products from the Practice’s content without prior written permission.
No license or ownership interest is transferred to you through your use of this website.
Acceptable Use
You agree not to use this website to:
- Violate any applicable law or regulation.
- Submit false, fraudulent, misleading, or impersonated information.
- Attempt to gain unauthorized access to the website or related systems.
- Upload malicious software, viruses, or harmful code.
- Interfere with the website’s security or normal operation.
- Harass, threaten, or harm another person.
- Copy or commercially exploit protected content.
- Submit emergency or crisis information through a non-emergency communication feature.
Anchored Hope CC, LLC may restrict access to the website or its communication features when misuse is suspected.
Third-Party Websites and Services
This website may contain links to third-party websites, scheduling systems, client portals, payment processors, insurance resources, social media pages, directories, or educational materials.
Anchored Hope CC, LLC does not control and is not responsible for the availability, content, security, privacy practices, accuracy, or policies of third-party websites or services.
A link to a third-party resource does not necessarily constitute an endorsement. You are responsible for reviewing the terms and privacy policies of any third-party platform you choose to use.
Responsibilities or legal rights that cannot lawfully be waived.
Limitation of Liability
To the fullest extent permitted by applicable law, Anchored Hope CC, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use of, inability to use, or reliance on this website or its general informational content.
This limitation does not apply where liability cannot legally be limited. It does not waive or replace any professional obligation applicable to clinical services provided through an established therapist-client relationship.
Privacy
Your use of this website is also subject to the Anchored Hope CC, LLC Privacy Policy.
The Privacy Policy explains how information submitted through the website may be collected, used, maintained, and disclosed. Please review the Privacy Policy before submitting personal information.
Governing Law
These Terms and Conditions are governed by the laws of the State of Michigan, without regard to its conflict-of-law principles.
Any dispute concerning these website Terms and Conditions will be handled in a court of competent jurisdiction in Michigan, unless another process is required by applicable law or a separate written agreement.
Contact Information
Questions about these Terms and Conditions may be directed to:
Anchored Hope CC, LLC
Email: contact@anchoredhopeccgmail-com
Phone: 586-84-7339
Mailing Address: Virtual Therapy Serving Michigan Residents
Website: anchoredhopeccllc.com